Ticket #1830
CLOSEDEverytime i get on exoliner it gives me a 2 step that requires my email but everytime i send it it don't send to me please help
Discord 1208928944741683230 · Opened Sep 26, 2026, 9:42 AM · Closed Sep 26, 2026, 10:08 AM
Ticket #1830
Everytime i get on exoliner it gives me a 2 step that requires my email but everytime i send it it don't send to me please help
Created by
<@1208928944741683230>
Created at
<t:1790415743:F>
exoliner.wtf • Support
Welcome <@1208928944741683230>! I'm the Exoliner Support assistant. I'll try to help you with your issue. If I can't resolve it, I'll bring in a staff member. Please provide any additional details about your issue.
so basically I cant get on exoliner cause 2 step won't send me it to my email when thats the email in the acc but it wont send me the code verification so i cant get in my acc
I understand — you're stuck on 2FA because the email verification code isn't arriving. Let me check your account details to figure out what's going on.
I see the issue — **2FA isn't actually enabled on your account**, so the verification code prompt shouldn't be appearing. Here's what to try: 1. **Clear your browser cache/cookies** for exoliner.wtf and try logging in again — you might have stale login data 2. **Try a different browser** to rule out browser-specific issues 3. **Check your spam/junk folder** — sometimes emails end up there 4. **Try using a different 2FA method**: You can set up TOTP (authenticator app) or passkeys instead of email, which might bypass this issue If you're still stuck after clearing cache, or if you want to switch to a different 2FA method entirely, let me know and I'll escalate this to the team to investigate further.
Ticket Claimed
<@1395119602136252597> has claimed this ticket and will be assisting you.
exoliner.wtf • Support
Hi plesae wait
ok
Have you checked your spam folder?
yes
Yeah I see a lot of emails that you requested
it says delivered so it should be somewhere in your inbox
i checked but nowhere there i can double check though
check spam and normal inbox
maybe search
nowhere there
if i need to send pics i can
if i do search im supposed to search exoliner or verification?
cause i tried both
search for "Login Attempt from a new IP"
if its not there then idk gmail is eating your emails
in that case i can give you the code and you set up TOTP
yeah not there
click on broaden your search
old stuff
wtf
if thats what u wanted me to show
https://astolfo.pro/u/advanced-nasty-arrowworm.png
idk says delivered for me (blurred for privacy)
well
try logging in again
ok
ill give you the code so you can add two factor via app
then you dont have to do email every time
ok this one worked
dw
ok ty
i need
did the email arrive?
or do u need code
it arrived
im good noq
now ty
Ticket Closed
This ticket was closed by <@1208928944741683230> on <t:1790417301:F>.
exoliner.wtf • Support
yay